I enjoy a well-stated and genial rant …
It started earlier this year and peaked in summer.
A saying had crept into emails, conversations and conference calls. Crept in like some kind of invasive species being harbored by the innocent.
“I’ll reach out.” “We reached out.” “Let’s reach out.”
One crazily busy day I took notes and counted 20 occurrences … before noon. I shuddered … we were in deep.
Conference calls were especially prone to it. Example
Call Leader Q: “What’s the status on X?
Someone, anyone A: “We’ve reached out to (any name/any department) but there’s no update available at this time.”
Call Leader Q: “What are your next steps?
Someone, anyone A: “We/I will reach out again then we’ll reach back to you with an update.”
It officially had become the catch phrase for saying you’d done nothing at all.
It was the new cover.
Think about it .. it sounds so gentle…
View original post 298 more words