Congruence … we all understand the value, but achieving this quality in our words, actions, and thoughts is much more difficult than we think much of the time …
A foundational behavior in effective leadership requires demonstrating congruence between what one says and what one does.
Unfortunately, many times the behaviors of those in charge reflect a philosophy of “do as I say not as I do” rather than one of congruence.
Creating Distrust and Disagreement
Incongruence at both the personal and organizational level often results in distrust and disengagement by the people who have experienced or observed the incongruence. While the data on disengagement and its impact is alarming, the good news is that we are actually dealing with the behaviors that cause the issues.
And when dealing with behaviors, there is a better chance to create better outcomes.
- We can often think of those managers who hold themselves to a different standard than they hold everyone else to.
- These are the managers that consistently expected others to stay late but leave the office early themselves.
- They are the…
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