Did Anybody Really Hear You?


Lead Today

I have certain expectations of individuals who have the audacity to describe themselves as leaders. One of the key expectations is that they be very effective communicators.

Effective communicators know that what they say matters little when compared to what was heard. They also know that what was heard matters even less when compared to what was understood.

The words you speak may be as elegant as Socrates’ and the words you write my flow like Mark Twain’s but none of it matters if your intended audience doesn’t understand what you’re saying.

As I travel around speaking about leadership virtually nothing causes more discussion than when I say that leaders are 100% responsible for how their “message” is received.

There will likely always be someone who just can’t accept or understand your message. But if you’re not willing to accept 100% responsibility for how and if your message is received…

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